View Endpoint Logs

Internal Scanning Management

If you encounter errors using ISM, you can refer to the log files for your endpoint to help with troubleshooting.

To access the log files:

  1. Navigate to the logs folder in your ISM installation directory. For example: C:\Program Files\Veracode\ISM\veracode_ism\logs
  2. Open the log file relevant to your issue.
    • endpointinstaller.log records the events of the endpoint installation.

    • smartendpoint.log records the endpoint activity.
To access your scan logs, you must contact Veracode Technical Support.