If you encounter errors using ISM, you can refer to the log files for your endpoint to help with troubleshooting.
To access the log files:
- Navigate to the logs folder in your ISM installation directory. For example: C:\Program Files\Veracode\ISM\veracode_ism\logs
Open the log file relevant to your issue.
endpointinstaller.log records the events of the endpoint installation.
- smartendpoint.log records the endpoint activity.
To access your scan logs, you must contact Veracode Technical Support.