Debugging Flaw Imports

Ticketing Systems

The log messages from the Veracode Integration for Jira are located in the standard Jira log.
Note: Jira cloud does not support logging.
The actual location of the Jira log depends on how Jira was installed. Example locations are:
  • /opt/atlassian/jira/logs/catalina.out
  • C:\Program Files (x86)\Atlassian\Application Data\Jira\log\atlassian-jira.log
To enable logging for the Veracode Integration for Jira:
  1. Go to Administration > System > TROUBLESHOOTING AND SUPPORT > Logging & Profiling.
  2. In the Default Loggers section, click Configure logging level for another package.
  3. In the popup, enter com.veracode.jira.plugin in the Package name field.
  4. In the Logging Level field, select INFO or DEBUG.
  5. Click Add.

The Jira integration saves all retrieved flaw information, and looking at these files can help you understand the actions the integration took. Example flaw report locations include:
  • /var/atlassian/application-data/jira/jira_home/veracode/flawreportxml
  • C:\Program Files (x86)\Atlassian\Application Data\Jira\veracode\flawreportxml